You can book the key collection through the Novade app. Instructions are attached with the Vacant Possession letter

You can submit unit defects through the Novade app. The user manual is provided in the Homeowner Manual.

The property management office contact number is 03-9771 2177.

No. All car parks have been pre-allocated to the respective units for the SIFUS submission to obtain the APDL approval. No changes to the car park allocation can be made after the submission.

The security hotline number is 016-3590761.

Management does not allow residents to view CCTV footage. If necessary, the parcel owner is advised to lodge a police report, and the investigating police officer will be allowed to check the CCTV recording.

Yes, there are a total of 6 vehicle charging stations, with 3 located in the basement and 3 on level 8.

The car wash area is located on the ground floor.

Yes, a representative may collect the Sales and Purchase Agreement (SPA) on your behalf, provided they bring an authorisation letter. You may request the authorisation letter template via email to info@chinhinproperty.com.

The SPA is a legally binding contract between the buyer and seller in a real estate transaction. On the other hand, the Authorisation Letter is a document that grants permission for the refund cheque to be issued to the designated payee.

Also known as ‘Borong 14A’, the Memorandum of Transfer (MOT) is a document used to transfer or register property from the Developer to the Purchaser’s name. The title is initially registered under the Proprietor’s or Developer’s name.

The MOT is prepared by the Solicitors and is typically signed by the Purchaser at their office. Copies of the MOT are not automatically provided to the Purchaser. However, you may request a photocopy of the MOT from the Solicitors for record purposes.

Yes, you can request a new copy from the Solicitors.

No, all payments must be made in full before Vacant Possession can be granted.

You can make your progress billing payment via cheque or direct bank transfer to our designated account. For further details or assistance, please contact our Credit Admin team at salesadmin@chinhinproperty.com.

Yes, you can request a receipt for your progress billing payment by contacting our Credit Admin team at salesadmin@chinhinproperty.com.

Payment is required by the due date specified on your billing invoice. For any questions or assistance, please contact our Credit Admin team at salesadmin@chinhinproperty.com.

The maintenance charges will commence from the date of the Vacant Possession letter.

The billing is done every 3 months. Owners can make advance payments or pay monthly.

Monday to Friday, 9 am – 6 pm, excluding public holidays.

You may email your inquiries to inquiry@chinhingroup.com. It will be forwarded to the relevant department for further review.

You can email your updated CV or resume to hr_general@chinhinproperty.com, ensuring the subject clearly indicates your interest in the job vacancy.

No, we do not conduct walk-in interviews. However, you may submit a hardcopy of your CV and resume. Only shortlisted candidates will be contacted to proceed with the next steps of the hiring process.